Ryanair stamps its authority... again: Ask Gill

By Gill Charlton 1045AM GMT twelve Mar 2010

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With Ryanair it"s utterly elementary if you don"t have the right office work at the gate, you don"t fly Photo Alamy

Luke Douglas-Home, from London, writes

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I not prolonged ago flew with Ryanair from Stansted to Nimes for a wedding. Our celebration enclosed a crony entrance from Japan. I requisitioned his moody and he met us at the airport. We customarily had palm luggage so we all went true by to departures and arrived at the embankment with twenty-five mins to spare.

My Japanese crony was stopped from going by to the aircraft since he didn"t have an exit stamp on his boarding pass. The review afterwards went similar to this

"Why does he need one?"

"Because he"s a unfamiliar pass holder."

"But he doesn"t need an additional visa right away he"s in the EU."

"He does. He has a Japanese passport."

"But the immigration table didn"t contend he indispensable a stamp."

"It"s not compulsory by immigration; it"s compulsory by Ryanair."

"Can"t you customarily stamp it right away so he can catch his flight?"

"No. He has to get it from check-in."

"Can you take his boarding pass and fast get it for him?"

"No."

"Please, please, can you chaperon him behind to get the stamp?"

"No, it"s as well late."

A Servisair worker called Ben overheard this exchange.

"So all he needs is a Ryanair stamp on his boarding pass, right?" The representative certified this was so. "Give it to me; I"ll do it."

He returned a couple of mins after with the stamp and Taka assimilated us. But I"m still indignant at the approach we were treated. It seems to be an inner Ryanair requirement. Why?

Gill Charlton replies

You are the third chairman in as majority weeks to lift this subject. The pick readers didn"t find someone to assistance and longed for their flights.

With Ryanair it"s utterly elementary if you don"t have the right office work at the gate, you don"t fly.

The reason the embankment representative wants steer of a stamp is that it shows that unfamiliar pass holders (many of whom will need visas to come in pick EU countries) have had their writings checked by a Ryanair representative informed with EU entrance mandate for non-residents. If an airline carries a newcomer but the scold paperwork, it can be fined.

Documents can customarily be checked, and the boarding pass stamped, at Ryanair"s special Visa/Document Check table not at the typical bag-drop desks.

The airline says that passengers are suggested of this order on the website, in the acknowledgment email and again on the boarding pass printout so there"s no excuse. You patently did not mark this when creation the reservation.

That said, I can utterly assimilate your distrurbance at the jobsworth perspective at the gate. What has happened to elementary human affability at airports these days?

Name funded

My father and I are both in the sixties and have regularly enjoyed active holidays all over Europe.

Unfortunately I have grown a health condition that precludes on foot any distance. I would similar to to find a legal legal holiday where I could suffer the view and potter about in a locale or a encampment for the day, whilst my father strides out in to the landscape with others who are some-more able. Do you have the solution?

Gill Charlton replies

I think Ramblers Holidays (01707 386767; ramblersholidays.co.uk) could compromise your problem. It has put together a special cruise-and-walk programme in and with Fred Olsen Cruise Lines (www.cruiseandwalk.co.uk) directed at couples with opposite interests. While your father joins the organisation for a five-hour transport around a Norwegian fjord or opposite an island in the Canaries, you can relax on rug or book one of the ship"s own manager excursions to circuitously places of interest.

Prices begin from around �900 per chairman full house for a turn outing from Liverpool to the Norwegian fjords together with every day guided walks (maximum organisation distance is 15).

Ramblers has additionally introduced "two-grades, two-leaders" day walks from a little of the road house bases for couples who have opposite abilities.

Should we go to Madeira?

Pat Dawson, from Bath, writes

We have requisitioned a week"s legal legal holiday in Funchal, Madeira, starting on Mar twenty-three but it"s formidable to find what the incident is after the distressing floods. We are demure to terminate as we know how majority the island depends on tourism, but if the centre of Funchal is cordoned off and majority of the excursions aren"t running, is it value going? We have requisitioned exclusively so we can terminate the road house up to 7 days beforehand, but we would pledge the flight.

Gill Charlton replies

In reply to the majority emails we have perceived from readers, Travel sent Louise Roddon to Madeira this week to consider the damage.

She detected that the capital, Funchal, has recovered in few instances quickly, whilst areas in the interior, such as Ribeira Brava, have borne the brunt of the landslides. The island"s important gardens and levada walks are roughly all open, as the clean-up bid continues in earnest.

Watch out for Australian visa errors

John Mahon, from London, writes

Following your recommendation on how to acquire free e-visas for Australia, I should similar to to rapt people to a intensity risk of utilizing this system. Travellers customarily embrace a contract series for an e-visa. With the pick ETA complement they get a earthy duplicate of the visa.

Making a inapplicable designation when inputting pass sum for an e-visa can outcome in passengers being incompetent to house their flight.

I determine that majority transport companies assign as well majority for arising ETA visas. This should cost A$20 (�11.67) around the Australian government"s website, immi.gov.au

Our agency, Visas4oz, can issue ETA visas for customarily �6.50 per chairman and email a duplicate of the visa approach to the traveller.

I would contend that at slightest fifteen per cent of field utilizing the use submit improper data. We do not assign to rectify any sum and this avoids hassles at the airport.

Gill Charlton replies

The Australian Tourist Commission admits that travellers could have problems at the airfield if they have since improper report (even a brute minute or number) when requesting for an e-visa. This might meant they have to reapply for the visa utilizing an airfield computer. It takes about dual hours for a deputy e-visa to come through.

It might give assent of mind to request for a some-more strong ETA visa by Visas4oz (01270 842670; visas4oz.co.uk)

Overnight at Gatwick

John Scanlon, from London, writes

We have a really early moody from Gatwick this summer. What"s the most appropriate and cheapest approach of overnighting there?

Gill Charlton replies

I would plump for the Yotel inside the south depot construction at Gatwick (there"s additionally one at Heathrow"s Terminal 4). It"s a good concept. The bedrooms are little and can be rented in four-hour bursts.

An overnight stay in a customary room (1m-wide bed for two) customarily costs �49; reward bedrooms have incomparable beds and cost �69.

There"s additionally a Yotel in the movement area at Schiphol Airport in Amsterdam really utilitarian if you are drifting prolonged transport with KLM from informal British airports.

Reservations can be done by Yotel (020 7100 1100, www.yotel.com)

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